Account management

Fix a rejected Pinecone login code, which can expire after 10 hours or be invalidated by a shared inbox, a newer code request, or an offset system clock.

Request a custom data processing agreement (DPA) with Pinecone if your team requires terms beyond the standard agreement available on the Pinecone website.

Delete a Pinecone organization by first deleting its indexes, collections, and projects, then downgrading to the Starter plan. This can't be undone.

Delete your Pinecone account by removing your user from every organization and deleting any organization where you are the sole member. This is permanent.

Understand Pinecone's policy of not refunding unused indexes, and why migrating a pod-based index to serverless can lower a bill you'd otherwise dispute.